LEMFI GHANA NEW USERS CREDIT CAMPAIGN
Terms and Conditions
These Terms and Conditions ("Terms") govern your participation in the earning, receiving, conversion, or redemption of LemFi Reward Points ("LemFi Points").
LemFi Points are offered by Pomelo Technology US Inc., a Delaware corporation, and Pomelo Two LLC (collectively, "LemFi", "we", "our" or "us"), a Delaware limited liability company. LemFi Points are not affiliated with, issued, or serviced by Community Federal Savings Bank.
These Terms apply to all LemFi customers ("LemFi Customer(s)", "user(s)", "you", "your") who earn, use, redeem, or convert LemFi Points. These Terms are supplemental to, and must be read together with, current applicable LemFi Customer Terms ("Customer Terms").
1. Campaign Period
The Campaign begins on July 20th, 2026, and ends on August 31st, 2026, at 11:59 PM EST.
2. Eligibility
The Campaign is open to individuals who:
- are eighteen (18) years of age or older;
- are residing in the European Union;
- have not successfully completed a transfer with LemFi prior to the Campaign ("New User");
- successfully complete identity verification (KYC) and activate their LemFi account;
- received marketing communication directly from LemFi regarding this Campaign; and
- complete a qualifying transfer to Ghana during the Campaign Period.
LemFi reserves the right to verify eligibility at any time.
3. How to Participate
New User Reward
Eligible New Users will receive €5 in LemFi Reward Points, which will be applied to the user's LemFi account prior to completing their first international money transfer during the Campaign Period.
- Reward Points may be applied toward the user's first successful transfer.
- The first transfer must be successfully completed and must not be canceled, reversed, or refunded.
- If the first transfer is canceled, reversed, refunded, or fails for any reason, the Reward Points will be voided.
Reward Points Validity
The €5 LemFi Reward Points awarded under this Campaign are valid until August 31st, 2026. Unused Reward Points will expire automatically after August 31st, 2026, and cannot be reinstated.
4. Disqualification Criteria
Participants may be disqualified for the following reasons:
- If a LemFi user cancels, reverses, or refunds their transaction;
- LemFi user violates these Terms or the Customer Terms;
- LemFi reserves the right to disqualify any participant engaging in fraudulent activity, including but not limited to:
- Creating fraudulent accounts;
- Manipulating transactions to claim rewards unfairly.
5. LemFi Points
5.1 What are LemFi Points?
LemFi Points are promotional reward points that you may earn, convert, or redeem for a specified monetary value toward future international money transfers made through LemFi, at LemFi's sole discretion, after completing the qualifying activities as defined in these Terms or applicable promotional campaign terms.
5.2 What are not LemFi Points
LemFi Points are not property, money, or currency; have no cash or monetary value unless expressly specified by LemFi; are not accepted by third parties; and do not constitute a financial product, account balance, electronic wallet balance, or payment instrument.
5.3 Redeeming LemFi Points
LemFi Points may be redeemed only toward future international money transfers of more than €1 to LemFi-approved countries, provided you have sufficient LemFi Points. LemFi Points do not expire, unless otherwise expressly stated in a specific campaign. Where expiration or conditions apply, they will be clearly disclosed in the applicable promotional campaign terms. Failure to meet campaign requirements will result in points not being awarded.
6. Suspension, Termination, and Corrections
- LemFi may suspend or terminate your participation if you breach these Terms or the Customer Terms;
- LemFi may withdraw or cancel LemFi Points at its sole discretion, without prior notice, if fraud or abuse is suspected;
- LemFi reserves the right to correct errors or reverse invalid LemFi Points at its sole discretion; and
- Where LemFi Points have been redeemed but were granted in error, LemFi may withhold future LemFi Points of equivalent value or quantity.
7. Dispute Resolution
Any dispute arising from this Campaign will be handled in accordance with the dispute resolution provisions, including arbitration, contained in the Customer Terms.
8. Taxation
You are solely responsible for any tax obligations arising from your participation in the Campaign.
9. Privacy
Your personal information may be shared with Pomelo Technology US Inc. and Pomelo Two LLC group entities as permitted by law. Please visit and review our Privacy Notice for further information.
10. Complaints
If you have any questions or complaints, please contact:
customersupport@lemfi.com or complaints@lemfi.com
11. General Exclusions & Liability
LemFi is not responsible for delays or failures caused by events beyond its reasonable
control.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEMFI NOR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, SUBCONTRACTORS, AGENTS, SUCCESSORS, AND ASSIGNS WILL BE LIABLE TO THE LEMFI CUSTOMER OR ITS REPRESENTATIVES UNDER THESE TERMS (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY IN TORT, IN LAW OR EQUITY, OR OTHERWISE) FOR LOST PROFITS OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, EVEN IF ADVISED OF THE POSSIBILITY.
