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Terms and Conditions for LemFi’s "Inactive Users” Campaign

Terms and Conditions for LemFi’s "Inactive Users” Campaign
TermsPrivacy notice
Last updated: Jul 16, 2025
  • Definitions: (Key Terms)
  • LemFi Campaign Period
  • Eligibility to Participate
  • Prizes/Awards
  • How to win the Prize
  • Restrictions Applicable to prizes, awards, winning
  • Receiving and Using Rewards
  • LIMITATION OF LIABILITY
  • OTHER TERMS AND CONDITIONS
  • GOVERNING LAW

These terms and conditions apply to all Participants involved in the Churned User Campaign.
By participating in the LemFi Churned User Campaign, you agree to the following Terms and Conditions. LemFi may at any time and at its sole discretion, terminate, cancel, suspend, withdraw or modify the campaign or these terms without prior notice. Please refer to the definitions below for clarification as to the meaning of various words and phrases under LemFI Terms and Conditions.

Definitions: (Key Terms)

  • Program/Promotion: The inactive user campaign is open to users who have never transacted on the LemFi app.
  • Prize: These users will receive £5 cashback when they send £20 or more.
  • Promotion Period: The campaign begins July 17, 2025, and ends on July 31, 2025, at 11:59 PM GMT.
  • Participant: The campaign is opened to existing LemFi customers who have never made a transaction.
  • Valid LemFi Account: Participants must reside in the UK, have a fully verified LemFi account or are yet to verify, and comply with all of LemFi’s standard terms of service.

1. LemFi Campaign Period

You may participate in this campaign between July 17 and July 31, 2025, until Lemfi terminates, withdraws, suspends, or modifies it.

2. Eligibility to Participate

  • This campaign is open to all LemFi users aged 18 years and above.
  • Participants must reside in the UK, have a fully verified LemFi account or must verify their account at the time of the campaign and comply with all LemFi’s standard terms of service.

The following individuals are not eligible to participate:

  • Employees, contractors, and affiliates of LemFi.
  • LemFi brand ambassadors, influencers, and any individuals running paid promotional campaigns on behalf of LemFi.

3. Prizes/Awards

  • Senders would receive a cashback of £5 when they make a single transfer of £20 or more to Ghana.

4. How to win the Prize

  • Send Money: Make a single transfer of £20or more from the UK to Ghana between July 17 and June 31, 2025.
  • Qualified senders will receive a cashback of £5 credited to their wallet.
  • The £5 cashback will be credited to the qualified users within 5 days after the campaign ends

5. Restrictions Applicable to prizes, awards, winning

  • LemFi users who send £20 or more in a single transfer from the UK to Ghana, within the qualifying period will get a cashback of £5.
  • This promotion is only applicable to a single transfer of £20 or more to Ghana.

6. Receiving and Using Rewards

  • LemFi reserves the right to limit, cancel, delay, or revoke Cashback if LemFi determines, in its sole discretion, that a Participant has violated these Terms or the LemFi User Agreement or has acted in a fraudulent or abusive manner, or if LemFi restricts or closes their Valid Account pursuant to the LemFi User Agreement.

Accrued cashback can only be used against any future international money transfers after such Signup Bonus and Points have been earned and granted and approved by LemFi.

7. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTIONS, IN NO EVENT SHALL LEMFI BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES ARISING FROM YOUR PARTICIPATION IN THE REFERRAL PROGRAMME, INCLUDING BUT NOT LIMITED TO SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE AND/OR CONSEQUENTIAL DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LEMFI’S MAXIMUM AGGREGATE LIABILITY TO PARTICIPATE AND ANY THIRD PARTY UNDER ANY AND ALL CIRCUMSTANCES SHALL BE THEN-CURRENT 10 EURO VALUE OF THE PARTICIPANT’S UNSPENT MONETARY REWARD UNDER THE REFERRAL PROGRAM.

8. OTHER TERMS AND CONDITIONS

  • We reserve the right to amend or terminate the inactive users campaign at any time without notice. Resolution of all questions or disputes regarding eligibility for the campaign, earnings of cashback, or your compliance with the terms and conditions of this campaign Terms & Conditions shall be subject to our reasonable interpretation.
  • If a Participant breaches the User Agreement or is in violation of any law, statute or governmental regulation, we will have the right to suspend or terminate the account under the User Agreement or void the Rewards of the participant.
  • Any questions or complaints regarding the campaign can be addressed to our Customer Service Team: support@lemfi.com

9. GOVERNING LAW

UK Customers- This campaign is subject to laws of England & Wales to which the user and LemFi shall submit in respect of any claims or disputes.

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Pomelo Remits Europe Ltd., is a partner of Modulr Finance B.V., a company registered in the Netherlands with company number 81852401, which is authorised and regulated by the Dutch Central Bank (DNB) as an Electronic Money Institution (Firm Reference Number: R182870) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr Finance B.V. Your funds will be held in one or more segregated accounts and safeguarded in line with the Financial Supervision Act. For more information, please see this link.

Pomelo Remits Europe Ltd, is part of the LemFi Group which also provides other regulatory services. These are separate and unrelated to the account and payment services you receive from Modulr Finance B.V.

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