Basic information about the protection of your eligible deposits
Eligible deposits in ClearBank Limited are protected by: | the Financial Services Compensation Scheme (“FSCS”)¹ |
Limit of protection: | £85,000 per depositor per bank² |
If you have more eligible deposits at the same bank: | All your eligible deposits at the same bank are “aggregated” and the total is subject to the limit of £85,000.² |
If you have a joint account with other person(s): | The limit of £85,000 applies to each depositor separately.³ |
Reimbursement period in case of ClearBank’s failure: | 7 working days⁴ |
Currency of reimbursement: | Pound sterling (GBP, £) |
To contact ClearBank for enquiries relating to your account: | C/O RightCard Payment Services Limited The Jellicoe, 5 Beaconsfield St, London N1C 4EW complaints@lemfi.com |
To contact the FSCS for further information on compensation: | Financial Services Compensation Scheme 10th Floor Beaufort House 15 St Botolph Street London EC3A 7QU Tel: 0800 678 1100 or 020 7741 4100 Email: ICT@fscs.org.uk |
More information: | http://www.fscs.org.uk |
¹ Scheme responsible for the protection of your eligible deposit
Your eligible deposit is covered by a statutory Deposit Guarantee Scheme. If insolvency of your bank, building society or credit union should occur, your eligible deposits would be repaid up to £85,000 by the Deposit Guarantee Scheme.
² General limit of protection
If a covered deposit is unavailable because a bank, building society or credit union is unable to meet its financial obligations, depositors are repaid by a Deposit Guarantee Scheme. This repayment covers a maximum of £85,000 per bank, building society or credit union. This means that all eligible deposits at the same bank, building society or credit union are added up in order to determine the coverage level. If, for instance, a depositor holds a savings account with £80,000 and a current account with £20,000, he or she will only be repaid £85,000.
In some cases, eligible deposits which are categorised as “temporary high balances” are protected above £85,000 for six months after the amount has been credited or from the moment when such eligible deposits become legally transferable. These are eligible deposits connected with certain events including:
More information can be obtained under http://www.fscs.org.uk
³ Limit of protection for joint accounts
In case of joint accounts, the limit of £85,000 applies to each depositor. However, eligible deposits in an account to which two or more persons are entitled as members of a business partnership, association or grouping of a similar nature, without legal personality, are aggregated and treated as if made by a single depositor for the purpose of calculating the limit of £85,000.
⁴ Reimbursement
The responsible Deposit Guarantee Scheme is the Financial Services Compensation Scheme, 10th Floor Beaufort House, 15 St Botolph Street, London, EC3A 7QU, Tel: 0800 678 1100 or 020 7741 4100, Email: ICT@fscs.org.uk. It will repay your eligible deposits (up to £85,000) within 7 working days, save where specific exceptions apply.
If you have not been repaid within this deadline, you should contact the Deposit Guarantee Scheme since the time to claim reimbursement may be barred after a certain time limit. Further information can be obtained under http://www.fscs.org.uk
In general, all retail depositors and businesses are covered by Deposit Guarantee Schemes. Exceptions for certain deposits are stated on the website of the responsible Deposit Guarantee Scheme. Your bank, building society or credit union will also inform you of any exclusions from protection which may apply. If deposits are eligible, the bank, building society or credit union shall also confirm this on the statement of account.
A deposit is excluded from protection if:
For further information about exclusions, refer to the FSCS website at http://www.fscs.org.uk
¹ Deposits by personal pension schemes, stakeholder pension schemes and occupational pension schemes of micro, small and medium sized enterprises are not excluded
² As listed in Part I of Schedule 2 to the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001, read with Part 2 of that Schedule
³ Under the Companies Act 1985 or Companies Act 2006
⁴ See footnote 3
⁵ See footnote 3