These terms and conditions apply to all Participants in the LemFi Family & Friends Referral Program, whether as a Referrer or an Invitee.
Pomelo Technology US Inc. (“LemFi”), a Delaware corporation (together with all subsidiaries thereof, the “Company”, “we”, “us”, or “LemFi”, interchangeably), may offer referral programs or incentives for inviting friends and family or those with whom the Referrer has a personal relationship to use its services (a “Referral Program”). Any bonuses or incentives under such Referral Program are subject to these Referral Program Terms & Conditions (the “Terms & Conditions”), as available and amended at our sole discretion.
By participating in LemFi Referral (the “Referral Program” or the “Program”), you agree to the following Terms & Conditions. LemFi may, at any time and in its sole discretion, without prior notice, terminate, cancel, suspend, withdraw or modify the Program or these terms. You may, at your own discretion, invite your friends and family to join LemFi as a Referrer. Please refer to the definitions below for clarification regarding the meaning of various words and phrases under LemFi Terms and Conditions.
Note: The SignUp Bonus is not available to US or EU customers.
You may participate in this Program or any aspect thereof as a Referrer until the Program is terminated, withdrawn, suspended, or modified by LemFi. If you introduce an Invitee prior to LemFi’s termination or modification of the Referral Program, you or the Invitee may still be eligible to earn CashBack, LemFi Referral Bonus (as applicable) or Generic Points if both you and the Invitee meet the applicable criteria prevailing at the time.
2.1. Ensure that you:
2.2. You agree to respect the wishes of any potential or prospective Invitee by ensuring that:
2.3. You accept that your Invitee is entitled to exercise any of the following rights that shall supersede your rights and expectations, including but not limited to:
2.4. You accept that you are liable for all taxes related to any rewards or points earned through the LemFi Referral Program as determined by the local tax laws applicable to you depending on your location.
2.5. You accept that you shall be liable for any violation of applicable laws, regulations, or data protection breaches without recourse to LemFi or the Invitee.
2.6. You accept that you may not be entitled to any rewards based on your Invitee’s activities on the LemFi App unless the Invitee consents to such entitlement.
2.7. You agree to act in good faith at all times. Your entitlement to any rewards under the Program is based on:
2.8. You acknowledge that any CashBack, SignUp Bonus, or Referral Points to which you may be entitled as a Referrer are solely at the discretion of LemFi.
2.9. You warrant that you will only invite friends, family, or persons with whom you have an existing personal relationship and their ongoing consent to join LemFi. Failure to do so may render you liable for sending unsolicited messages.
2.10. You accept that any SignUp Bonus or CashBack earned is valid only for a period of 30 days from the date the reward was granted provided that:
2.11. If you fail to use any earned Referral Points or SignUp Bonus within 30 days as specified in Section 2.10, you agree to forfeit such rewards without recourse to LemFi.
2.12. You acknowledge that any Referral Bonus and Points earned are for your sole and exclusive use and cannot be transferred to anyone else.
2.13. You accept that any Referral Bonus and Points earned through this Program does not constitute Electronic Money and are subject to the applicable criteria as defined.
2.14. Referral Bonus and Points earned but unused cannot be applied if your account is closed for any reason whatsoever, restricted, or if you decide to terminate your relationship with LemFi.
3.1. You accept that your Referrer is entitled to earn Referral Bonus and Points (subject to applicable criteria) provided that you have:
3.2. If you choose to withdraw your consent to disclose any information to the Referrer, you must notify the Privacy team in writing at: privacycounsel@lemfi.com.
3.3. You warrant that you have not been forced or coerced in any manner to:
3.4. You agree that you are responsible for notifying LemFi should you encounter any fraudulent activities related to the Program or your referral.
3.5. You acknowledge that any rewards to which you or your Referrer may be entitled are at the sole discretion of LemFi.
3.6. You accept that you are personally liable for any taxes due in respect of points and rewards earned through LemFi.
3.7. You accept that any rewards earned are valid only for 30 days from the date they are granted, provided that:
3.8. You accept that any points granted to you do not constitute Electronic Money.
3.9. Any points earned by you after becoming a LemFi customer shall be subject to the same terms and conditions as applicable to the Referee.
4.1. As a Referrer, you are entitled to receive Referral Points or Bonus (as applicable) if you are a UK or Canadian customer, subject to LemFi’s discretion.
4.2. A Referrer who is a US customer is only entitled to earn LemFi Referral Points and Bonus, subject to LemFi’s discretion.
4.3. As an Invitee, you are entitled to earn LemFi Generic Points on your transactions, subject to any changes or withdrawal of such offers by LemFi at its sole discretion.
4.4. The Referral Bonus and any Points can be adjusted, revoked or withdrawn (from time to time) at LemFi’s sole discretion without previous notification or approval from you.
4.5. Any bonuses, or prizes forming part of any promotions or offers must be used within 30 days from the date they are awarded, or they will be withdrawn without further notice.
Any of the aforementioned entitlements are subject to the existing or amended criteria as defined above.
6.1. Once the Invitee has signed up for a LemFi account with a valid phone number using the link sent by the Referrer; and
6.2. Once the Invitee has set up and started using their Valid LemFi Account, the Referrer shall be entitled to earn points from the Invitee’s future transactions provided the minimum value of a single transaction is equal to or greater than the amount specified in the Valid International Money Transfer Criteria (as communicated via email, push notifications, or on the LemFi | Invite and Earn page).
6.3. The Invitee is also awarded points for conducting international money transfers using the LemFi App.
6.4. The points awarded to the Referrer and the Invitee are based on a variable formula which may be amended, changed, modified, or withdrawn with or without notice, at LemFi’s sole discretion.
7.1. Referrers may only invite family, personal friends, or persons with whom they have an existing personal relationship.
7.2. If two or more Referrers invite the same Invitee, LemFi will credit the reward to the person whose invitation was accepted first, as determined at LemFi's sole discretion.
8.1. LemFi reserves the right to limit, cancel, delay, revoke, or withdraw Referral Bonus or Points, as a whole to it’s customers, at its sole discretion – especially if a Participant is believed to have violated these Terms or the LemFi User Agreement, has acted in a fraudulent or abusive manner, or if LemFi restricts or closes their Valid Account pursuant to the LemFi User Agreement.
8.2. LemFi may provide an alternate reward of equal value if it is unable, for any reason, to fulfill the reward. Reward redemptions are final, non-refundable, and subject to review and verification.
8.3. LemFi is not responsible if any email, reward, referral, or Program-related materials or correspondence are lost, fraudulent, abused, stolen, delayed, altered, or misdirected, or if a participant’s email address, Valid Account, or other contact information is deleted or changed without prior written notice to LemFi.
8.4. The Program is void where prohibited or if a Participant’s accounts or transactions are fraudulent, abusive, not completed through legitimate channels, or irregular in any other manner.
8.5. Accrued Referral Bonus and Points can only be redeemed or applied against future Valid International Money Transfers approved by LemFi, unless withdrawn.
9.1. To the fullest extent permitted by law in the applicable jurisdictions, in no event shall LemFi be liable to you or any third party for any damages arising from your participation in the Referral Program, including but not limited to special, indirect, incidental, punitive, and/or consequential damages. LemFi’s maximum aggregate liability to any Participant and any third party under any and all circumstances shall be the then-current 10 EURO value of the Participant’s unspent monetary reward under the Referral Program.
9.2. All warranties, express and implied, regarding the Referral Program and use of the LemFi App services are disclaimed (including, without limitation, any warranties of merchantability, non-infringement of intellectual property, and/or fitness for a particular purpose). LemFi makes no representation or warranty regarding any results obtainable through the Referral Program or the delivery time of any rewards it may promote.
10.1. We reserve the right to amend or terminate the Referral Program at any time without notice. Resolution of all questions or disputes regarding eligibility for the Referral Program, earnings of rewards, or your compliance with these Terms & Conditions shall be subject to our reasonable interpretation.
10.2. If a Participant or Invitee attempts to use the Referral Program in breach of these Terms & Conditions, the LemFi User Agreement, or in violation of any law, statute, or governmental regulation, we reserve the right to suspend or terminate the account under the User Agreement or void the rewards of either party.
10.3. Any questions or complaints regarding the Referral Program can be addressed to our Customer Service Team: support@lemfi.com.