Francophone Compensation Campaign

Terms and Conditions for LemFi’s Europe Compensation Campaign – January 2026

These terms and conditions apply to all Participants involved in the Compensation Campaign.

By participating in the LemFi Compensation Campaign, you agree to the following Terms and Conditions. LemFi may at any time and at its sole discretion, terminate, cancel, suspend, withdraw or modify the campaign or these terms without prior notice. Please refer to the definitions below for clarification as to the meaning of various words and phrases under LemFi Terms and Conditions.

Definitions: (Key Terms)

Program/Promotion: The compensation campaign is open to users who had a failed transaction due to LemFi downtime while attempting to send funds from Europe to Cameroon, Congo, Gabon, Ivory Coast, Benin, Togo, Senegal, Burkina Faso, or Mali.

Prize: These users will receive €5 compensation when they successfully complete their last failed transaction.

Promotion Period: The campaign begins January 22nd, 2026, and ends on February 4th, 2026, at 11:59 PM GMT.

Participant: The campaign is open to existing LemFi Customers who had a failed transaction to one of the specified countries during the downtime period.

Valid LemFi Account: Participants must reside in Europe, have a fully verified LemFi account, and comply with all of LemFi’s standard terms of service.

LemFi Campaign Period

You may participate in this campaign between January 22nd and February 4th, 2026, until LemFi terminates, withdraws, suspends, or modifies it.

Eligibility to Participate

• This campaign is open to all LemFi users aged 18 years and above.
• Participants must reside in Europe, have a fully verified LemFi account and comply with all LemFi’s standard terms of service.
• The following individuals are not eligible to participate:
• Employees, contractors, and affiliates of LemFi.
• LemFi brand ambassadors, influencers, and any individuals running paid promotional campaigns on behalf of LemFi.

Prizes/Awards

Senders will receive compensation of €5 when they successfully complete their last failed transaction to Cameroon, Congo, Gabon, Ivory Coast, Benin, Togo, Senegal, Burkina Faso, or Mali.

How to Win the Prize

• Send Money: Successfully complete your last failed transaction from Europe to Cameroon, Congo, Gabon, Ivory Coast, Benin, Togo, Senegal, Burkina Faso, or Mali between January 22nd and February 4th, 2026.

• Qualified senders will receive compensation of €5 credited to their wallet.

• The €5 compensation will be credited to the qualified users within 7 working days after the campaign ends.

Restrictions Applicable to Prizes, Awards, Winning

• LemFi users who successfully complete their last failed transaction from Europe to Cameroon, Congo, Gabon, Ivory Coast, Benin, Togo, Senegal, Burkina Faso, or Mali, within the qualifying period will get compensation of €5.
• This promotion is only applicable to completing the last failed transaction to one of the specified countries.

Receiving and Using Rewards

LemFi reserves the right to limit, cancel, delay, or revoke Compensation if LemFi determines, in its sole discretion, that a Participant has violated these Terms or the LemFi User Agreement or has acted in a fraudulent or abusive manner, or if LemFi restricts or closes their Valid Account pursuant to the LemFi User Agreement.
Accrued compensation can only be used against any future international money transfers after such Compensation has been earned, granted, and approved by LemFi.

LIMITATION OF LIABILIT

TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTIONS, IN NO EVENT SHALL LEMFI BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES ARISING FROM YOUR PARTICIPATION IN THE CAMPAIGN, INCLUDING BUT NOT LIMITED TO SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE AND/OR CONSEQUENTIAL DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LEMFI’S MAXIMUM AGGREGATE LIABILITY TO A PARTICIPANT AND ANY THIRD PARTY UNDER ANY AND ALL CIRCUMSTANCES SHALL BE THE THEN-CURRENT €5 VALUE OF THE PARTICIPANT’S UNSPENT MONETARY REWARD UNDER THIS CAMPAIGN.

OTHER TERMS AND CONDITIONS

8.1. We reserve the right to amend or terminate the compensation campaign at any time without notice. Resolution of all questions or disputes regarding eligibility for the campaign, earnings of compensation, or your compliance with the terms and conditions of this campaign shall be subject to our reasonable interpretation.

8.2. If a Participant breaches the User Agreement or is in violation of any law, statute or governmental regulation, we will have the right to suspend or terminate the account under the User Agreement or void the Rewards of the participant.

8.3. Any questions or complaints regarding the campaign can be addressed to our Customer Service Team: support@lemfi.com

GOVERNING LAW

Europe Customers – This campaign is subject to the laws of the European Union to which the user and LemFi shall submit in respect of any claims or disputes.