Terms and Conditions for LemFi UK senders to Nigeria Re-Engagement Campaign
These Terms and Conditions apply to all Participants involved in the LemFi UK Re-Engagement Campaign ("Campaign"). By participating, you agree to be bound by these terms. LemFi may, at any time and at its sole discretion, terminate, cancel, suspend, withdraw, or modify the Campaign or these Terms without prior notice.
1. Definitions
Campaign/Promotion: A re-engagement initiative open exclusively to LemFi users who have opened the LemFi app within the last 90 days but have not completed a transaction, and whose last transaction activity lapsed 60 or more days prior to the Campaign Period.
Campaign Period: July 1, 2026 to July 31, 2026, at 11:59 PM GMT.
Participant: An existing LemFi customer based in the United Kingdom who meets the eligibility criteria outlined in Section 3.
Eligible Destination Country: Nigeria.
Valid LemFi Account: A fully verified LemFi account held by a user residing in the United Kingdom and in compliance with all LemFi standard Terms of Service.
2. Campaign Overview
This Campaign is a value-proposition re-engagement initiative. There are no monetary incentives, cashback rewards, or prizes associated with participation. The Campaign is designed to remind eligible users of LemFi's core service benefits — including competitive exchange rates, low transfer fees, and reliable UK-to-Nigeria transfer corridors — and to encourage them to return to transacting on the LemFi platform.
3. Eligibility
This Campaign is open to LemFi users who meet all of the following criteria:
- Aged 18 years and above.
- Resident in the United Kingdom with a fully verified LemFi account.
- Opened the LemFi app at least once within the 90 days preceding the Campaign Period.
- Have not completed a transaction on the platform in the 60 or more days preceding the Campaign Period.
- In full compliance with LemFi's standard Terms of Service and User Agreement.
The following individuals are not eligible to participate:
- LemFi employees, contractors, and affiliates.
- LemFi brand ambassadors, influencers, and individuals running paid promotional campaigns on behalf of LemFi.
4. How to Participate
To participate in this Campaign, eligible users must:
- Open the LemFi app or platform during the Campaign Period (July 1 – July 31, 2026).
- Initiate and successfully complete a money transfer from the United Kingdom to Nigeria.
There is no reward, prize, or compensation tied to completing a transaction during this Campaign. Participation is voluntary.
5. No Incentive Disclaimer
This Campaign carries no monetary reward, cashback, wallet credit, or prize of any kind. Communications issued under this Campaign (including push notifications, banners, and in-app messages) are purely informational and highlight LemFi's existing service propositions:
- Competitive exchange rates on UK-to-Nigeria corridors.
- Fast, reliable, and secure money transfers.
- A seamless and transparent transfer experience built for the UK-to-Nigeria corridor.
These benefits reflect LemFi's standard service offering and are not exclusive to Campaign Participants.
6. Account & Compliance Requirements
Participants must maintain a Valid LemFi Account throughout the Campaign Period. LemFi reserves the right to disqualify any Participant who:
- Violates LemFi's User Agreement or these Terms.
- Is found to have acted in a fraudulent or abusive manner.
- Has their account restricted, suspended, or closed pursuant to the LemFi User Agreement.
7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEMFI BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES ARISING FROM YOUR PARTICIPATION IN OR RELIANCE ON THIS CAMPAIGN, INCLUDING BUT NOT LIMITED TO SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, AND/OR CONSEQUENTIAL DAMAGES, EVEN IF LEMFI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AS THIS CAMPAIGN CARRIES NO MONETARY REWARD, LEMFI'S MAXIMUM AGGREGATE LIABILITY TO ANY PARTICIPANT SHALL BE LIMITED TO ZERO (£0) IN CONNECTION WITH THIS CAMPAIGN SPECIFICALLY.
8. General Terms
8.1. LemFi reserves the right to amend, suspend, or terminate this Campaign at any time without prior notice. All questions or disputes regarding eligibility or participation shall be resolved at LemFi's reasonable discretion.
8.2. If a Participant breaches the LemFi User Agreement or violates any applicable law, statute, or governmental regulation, LemFi reserves the right to suspend or terminate their account in accordance with the User Agreement.
8.3. This Campaign does not alter, replace, or supersede any existing LemFi Terms of Service, User Agreement, or prior campaign terms.
8.4. Any questions or complaints regarding this Campaign may be directed to our Customer Service Team at support@lemfi.com.
9. Governing Law
This Campaign is subject to the laws of England and Wales. Participants and LemFi agree to submit to the jurisdiction of the courts of England and Wales in respect of any claims or disputes arising from this Campaign.
