A LemFi customer using the app on her phone

24/7support

24/7 live support via chat and phone to report issues in time to real humans.

Talk to usdirectly

Talk to usdirectly

The LemFi in-app support chat with Lemy

Speak to our AI assistant Lemy in 100+ languages via our secure in-app chat. To start: Tap your profile icon in the top-left corner → Support → Chat.

Start in-app chat with Lemy

Ready-to-goanswers

The LemFi Help Centre in the app

Find detailed responses to common questions, step-by-step guides, and troubleshooting tips in our Help Centre full of LemFi knowledge.

Visit Help Centre

We're here to listen

A new email addressed to the LemFi complaints team

If your experience hasn't met expectations or you wish to file a formal complaint, please let us know so we can make things right.

Submit a Complaint

Submit a support request

The LemFi support request form

You also can fill out our request form and we aim to respond to all inquiries within 24 business hours.

Fill Out Request Form

Call us

A phone keypad dialling LemFi support

Would you like to speak with a dedicated Support staff? Simply dial the phone line 🇬🇧 +44 2045795921 - we are available 24/7.

Copy number

Speak to our AI assistant Lemy in 100+ languages via our secure in-app chat. To start: Tap your profile icon in the top-left corner → Support → Chat.

Speak to our AI assistant Lemy in 100+ languages via our secure in-app chat. To start: Tap your profile icon in the top-left corner → Support → Chat.

Start in-app chat with Lemy

FAQs

The questions people ask us

LemFi is a financial service app that helps you send, receive, and manage money across countries. LemFi enables international money transfers from Australia, Canada, the United Kingdom, the United States, and certain European countries to Africa, Asia, and other parts of the world. Our mission is to alleviate difficulties experienced by people who relocate and provide adequate financial services that allow immigrants to truly participate in the global economy, regardless of their locations.

LemFi provides global financial services to immigrants. LemFi is available in Canada, Europe, Australia, the United Kingdom and the United States. We are expanding to more countries with tailored services soon and we will keep you informed.

Download the LemFi app on your Android or iPhone mobile device and sign up for free. Verify your identity and add money into your LemFi account by topping up via your card or bank account. Choose your destination country and currency. Enter your recipient's details and approve the payment instruction. Learn more

Need more help?